Frequently Asked Questions

Selling your valuable items is a straightforward process. Simply visit our store or contact our team to schedule an appointment. Our experts will assess your items based on their condition, authenticity, and market value. We strive to provide fair and competitive prices, ensuring you receive the best value for your jewellery, coins, bullions, or brand watches.

Absolutely! We take authenticity very seriously. Our team consists of experienced professionals who meticulously examine and authenticate each piece before it is offered for sale. Whether you are buying jewellery, coins, bullion, or brand watches, you can trust that our collection comprises only genuine and high-quality items.

The value of your items is determined based on various factors, including their condition, rarity, demand, and current market prices. Our experts utilise their extensive knowledge and industry expertise to assess each item individually. Rest assured that we strive to provide accurate and fair valuations, ensuring you receive the best possible value for your jewellery, coins, bullions, or brand watches.

Yes, we buy damaged or broken jewellery. Our experts can assess the value of the materials and any salvageable components. Even if your jewellery is in poor condition, it may still hold value as precious metals or gemstones.

We prioritise the safety and security of your valuable items. Our premises have robust security measures in place, including surveillance systems and secure storage areas. Our staff will handle your items with the utmost care and professionalism to ensure their protection throughout the selling process.

Yes, we provide certificates of authenticity for certain items, particularly bullion, brand watches, and rare collectibles. These certificates serve as official documentation that verifies the authenticity and origin of the item. It adds value to your purchase and provides peace of mind knowing that you own a genuine piece.

Yes, we offer online purchasing options for selected items in our collection. Simply browse through our website, select the item you desire, and follow the steps to complete your purchase securely. For more specific inquiries or assistance, you can also reach out to our dedicated customer support team.

Yes, we have skilled craftsmen who specialise in jewellery and watch repair and restoration. Whether you need a broken clasp repaired, a missing stone replaced, or a complete restoration of a vintage watch, we can assist you. Contact our team or visit our store to discuss your repair or restoration needs.