Frequently Asked Questions
How do I sell my jewellery, coins, bullion, or brand watches?
Selling your valuable items is a straightforward process. Simply visit our store or contact our team to schedule an appointment. Our experts will assess your items based on their condition, authenticity, and market value. We strive to provide fair and competitive prices, ensuring you receive the best value for your jewellery, coins, bullions, or brand watches.
Are the items in your collection authentic?
Absolutely! We take authenticity very seriously. Our team consists of experienced professionals who meticulously examine and authenticate each piece before it is offered for sale. Whether you are buying jewellery, coins, bullion, or brand watches, you can trust that our collection comprises only genuine and high-quality items.
How do you determine the value of my jewellery, coins, bullion, or brand watches?
The value of your items is determined based on various factors, including their condition, rarity, demand, and current market prices. Our experts utilise their extensive knowledge and industry expertise to assess each item individually. Rest assured that we strive to provide accurate and fair valuations, ensuring you receive the best possible value for your jewellery, coins, bullions, or brand watches.
Do you buy damaged or broken jewellery?
Yes, we buy damaged or broken jewellery. Our experts can assess the value of the materials and any salvageable components. Even if your jewellery is in poor condition, it may still hold value as precious metals or gemstones.
How do I ensure the safety of my valuable items during the selling process?
We prioritise the safety and security of your valuable items. Our premises have robust security measures in place, including surveillance systems and secure storage areas. Our staff will handle your items with the utmost care and professionalism to ensure their protection throughout the selling process.
Do you provide certificates of authenticity?
Yes, we provide certificates of authenticity for certain items, particularly bullion, brand watches, and rare collectibles. These certificates serve as official documentation that verifies the authenticity and origin of the item. It adds value to your purchase and provides peace of mind knowing that you own a genuine piece.
Can I buy items online?
Yes, we offer online purchasing options for selected items in our collection. Simply browse through our website, select the item you desire, and follow the steps to complete your purchase securely. For more specific inquiries or assistance, you can also reach out to our dedicated customer support team.
Do you offer repair or restoration services for jewellery and watches?
Yes, we have skilled craftsmen who specialise in jewellery and watch repair and restoration. Whether you need a broken clasp repaired, a missing stone replaced, or a complete restoration of a vintage watch, we can assist you. Contact our team or visit our store to discuss your repair or restoration needs.
If you have any additional questions or need further assistance, please don't hesitate to reach out to us.
Our knowledgeable team is here to provide you with the information and support you need for a smooth buying or selling experience.
